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Privacy Policy

Effective Date: 16th January 2025

Ridz Handmade Gifts ("I", "me", "we," "our," "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or make a purchase from our online store. By using our services, you agree to the terms of this Privacy Policy.


We collect information from you when you place an order, subscribe to our newsletter, or interact with our website. The types of information we may collect include:

  • Personal Information: Name, email address, mailing address, phone number, and payment details.
  • Transaction Information: Order history, product preferences, and billing details.
  • Website Usage Information: IP address, browser type, device type, and browsing activity on our site.
  • Payment Information: Credit card details and payment processing information, which are securely handled by our payment providers (e.g., Razorpay, PayPal).

We use your personal data for the following purposes:

  • Order Fulfillment: To process and deliver your orders, manage your purchases, and communicate with you about your order status.
  • Customer Service: To respond to inquiries, resolve issues, and provide support.
  • Marketing: To send you promotional emails, newsletters, or special offers (you can opt-out at any time).
  • Improving Our Services: To analyze how our website is used, enhance the user experience, and improve our product offerings.
  • Legal and Regulatory Compliance: To comply with any legal obligations, resolve disputes, and enforce our terms and conditions.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal data. These measures include:

  • Encryption: We use secure socket layer (SSL) encryption technology to protect sensitive information, such as credit card details, during transmission.
  • Secure Payment Processing: Payment processing is handled by trusted third-party providers (e.g., PayPal, Stripe) who comply with the latest security standards.
  • Access Control: Access to personal data is limited to authorized employees or contractors who require it for business purposes.

  • Orders are confirmed once payment is received.
  • All orders placed through our website or other platforms are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion for reasons such as product unavailability, errors in pricing, or suspected fraudulent activity.

We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist in processing payments, shipping orders, and running our business (e.g., shipping carriers, payment processors). These providers are obligated to protect your information and use it only for the services they perform for us.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a legal obligation, protect our rights, or respond to lawful requests from public authorities.

Our website uses cookies and other tracking technologies (such as web beacons or pixel tags) to enhance your experience. These technologies may collect information such as your IP address, browser type, device type, and pages visited.

  • First-Party Cookies: We use cookies to store your preferences, improve website functionality, and analyze website traffic.
  • Third-Party Cookies: We may allow third-party vendors (e.g., Google Analytics, advertising platforms) to set cookies on your device to serve targeted ads and gather analytics.

You can adjust your browser settings to block cookies, but please note that some website features may not work properly without them.

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.  

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.  

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Ridz Handmade Gifts

ridzgifts@gmail.com

+91 9168792580